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AI assistant

An assistant that knows your system and your rules.

We add an AI assistant inside your software. Your team asks in plain words, in their own language, and it explains, guides them step by step, and helps them finish the task.

The problem

Sound familiar?

  1. New staff ask the same questions again and again.
  2. Training takes weeks, and rare cases are still done wrong.
  3. Only the manager knows how certain things work, and the manager is busy.
  4. A long user guide exists, but nobody reads it.

See how it works

One question, answered and done

A shipping company's office, inside its own system
Shipments › #1042
CustomerR. Saleh
Address12 Garden St.
StatusOut for delivery
StatusReturn scheduled ✓
Prepared by the assistant
Mark asRefused
ReasonCustomer refused
NextReturn to sender
Check and saveSave
Assistant
The customer refused the parcel. What do I do?
Reading your returns policyChecking shipment #1042
Assistant1. Mark as refused
2. Choose the reason
3. Schedule return to sender
AssistantI opened shipment #1042 and filled the form. Check and save.
Open shipment #1042
Return scheduled ✓

AI assistant inside your system

Who uses it

  • Shipping companies

    Couriers and office staff ask how to handle failed deliveries, returns or rescheduling, and get the exact steps for that shipment.

  • Clinics

    Receptionists ask how to reschedule a patient or which documents an insurance company needs, without interrupting the doctor.

  • Store support teams

    Agents look up an order's status and the return rules in one question, and reply to the customer faster.

  • Accounting and admin teams

    "How do I close the month?" becomes a checklist inside the system, with links to each screen.

What's included

Everything you need, set up for you

  • An assistant built into your system's screens
  • Answers from your own guides, policies and data
  • Step-by-step guidance and pre-filled forms (a person confirms before anything is saved)
  • Respect for each user's permissions
  • Works in multiple languages
  • A conversation log to see what your team asks and improve the answers
  • Usage limits to keep running costs under control

What changes for you

Your know-how, available to everyone, every day.

Without it vs with the assistant
Without it1 answer found
Searching the guideAsking a colleagueWaiting for the managerTrying itFixing a mistake
With the assistant8 tasks done right the first time
Question askedAnswer from your rulesForm prepared
Done
Return ✓Reschedule ✓Refund ✓Pickup ✓Return ✓Invoice ✓Transfer ✓Pickup ✓
  • New staff become productive faster.
  • Fewer mistakes on rare cases.
  • Managers get their time back.
  • Your know-how is written down and used every day, not lost when someone leaves.

Tech we use

  • AI language models
  • Search over your documents
  • Tool actions
  • Permissions
  • Usage monitoring

Questions

What owners ask us

Can it change data on its own?

It prepares the action, and a person confirms it. You choose what it's allowed to do.

Where do its answers come from?

From your own guides, rules and system data. If it doesn't know, it says so.

Can I add it to software I already have?

Often yes, if we can connect to your system's data. We check this in the discovery call.

Your team keeps asking the same questions?

Let's give them an assistant that knows the answers.

Book a free discovery call